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Find your answer fast

Search through our comprehensive guide to get instant information about Zootwn Festival

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FAQs

Presale Questions

Are layaway plans available?

Not during the First Cast Pre-Sale. The 2-Day GA tickets that will be available must be paid for in full.

Are there discounts for children?

Children 7 and under are admitted free with a ticketed adult. All children ages 8 and older require their own ticket.

Are there discounts for locals?

Not during the First Cast Pre-Sale. Locals Only Tickets will return and will be announced at a later date. These tickets will once again be available exclusively through Rockin’ Rudy’s in Missoula while supplies last.

Are tickets refundable?

All ticket sales are final. No refunds or exchanges will be issued unless the event is canceled.

How much do tickets cost?

First Cast Pre-Sale pricing represents the lowest-priced tickets available for Zootown 2027. Once this inventory is sold out, future ticket tiers will increase in price.

Is there a limit on the number of tickets I can purchase?

Yes. There is a limit of (4) tickets per person during the First Cast Pre-Sale to ensure as many fans as possible have access to the lowest-priced tickets.

What are the dates for Zootown 2027?

Zootown Festival returns to the Missoula County Fairgrounds on June 18 & 19, 2027.

What is the First Cast Pre-Sale?

The First Cast Pre-Sale is the earliest opportunity to secure tickets for Zootown Festival 2027. These limited-quantity 2-Day GA tickets are the lowest-priced tickets that will be available all year and are offered before the lineup is announced.

What ticket types are available during the First Cast Pre-Sale?

Only 2-Day General Admission (GA) tickets will be available during the First Cast Pre-Sale.

Additional ticket types, including VIP, GA+, Platinum, Single-Day Tickets, Payment Plans, and Locals Only Tickets at Rockin’ Rudy’s, will be announced at a later date in conjunction with the official 2027 lineup announcement.

When is the First Cast Pre-Sale?

The First Cast Pre-Sale begins on June 25, 2026 at 10:00AM MT. Inventory is limited and available on a first-come, first-served basis while supplies last.

When will I receive my tickets?

Tickets will be delivered digitally prior to the festival. Additional delivery details will be provided closer to the event date.

When will the lineup be announced?

The 2027 lineup will be announced at a later date. The First Cast Pre-Sale is designed for fans who want to secure the best possible price before artists are revealed.

Why should I buy now if the lineup hasn’t been announced?

The First Cast Pre-Sale is for fans who trust the Zootown experience and want access to the lowest ticket prices of the year. Inventory is limited, prices will increase, and future ticket tiers will be more expensive once artists are announced.

Ticketing

Are there discounts for children?

Yes! One adult ticket grants entry for one child aged 7 or under. All children aged 8 and older must purchase their own ticket. Please note that this does not apply for Platinum Tickets or Cabanas.

Are there discounts for locals?

Yes! Locals-only tickets are available at Rockin Rudy's. Only 2-Day & Single Day GA tickets are available this year. These tickets cannot be purchased using our Layaway plan and must be paid for in full. There is a limited amount of Locals-Only Tickets so get yours while supplies last. Rockin Rudy’s is located at 237 Blaine St. in Missoula, MT - 406.542.0077.

Are tickets refundable?

All sales are final; this is a rain-or-shine event.

How do you get Pre-Sale access?

You must sign up for SMS or email updates in order to access the Pre-Sale. Buyers from last year are included automatically.

When do tickets go on sale?

Pre-Sale began at 10AM MT on 11.21. The 2026 Pre-Sale lasted for 3 hours, until 1PM MT. Remaining tickets for Zootown Festival are on sale now!

Where can I buy tickets?

Tickets can be purchased online via Front Gate. Tickets are only available on the Front Gate site; beware that the festival is not responsible for purchases from other platforms or sellers.

Who can I contact with questions about my Front Gate purchased tickets?

For ticketing questions about your purchase, please click here to get in direct contact with Front Gate Tickets.

Event

Are chair rentals available?

Personal chairs are prohibited from the festival grounds, but don't worry, there's no need to lug your own chair - conCHAIRto has you covered! Reserve a comfortable, festival-ready chair here, and it will be waiting for you just past the security checkpoint. Enjoy the convenience of a designated seating area at  the Trailhead Stage, ensuring you have a great view for every performance.

*Please note: a limited number of free chairs will be available within a designated area inside the Trailhead Stage VIP section. The Lookout Stage VIP section is located in the Grandstands and offers fixed seating.

Are pets allowed?

Only service animals are permitted at the festival.

Can I bring my own food or drinks?

Outside food and beverages are prohibited, but we have many great options.

Can I rent a locker for personal use during the event?

Absolutely! You can stay hands-free and hassle-free with a personal locker for the day or weekend. Each locker comes with unlimited access and a charging port so you can keep your phone juiced and your valuables secure. Perfect for merch, layers, or anything else you don’t want to carry around. Lockers are available for rent here.

Does the festival have merchandise or other goods for sale?

Yes, the festival will have an assortment of festival and artist merchandise available for purchase on-site, as well as local vendors and artisans.

What items are allowed?

To help create a safe and enjoyable experience for all attendees, please review the guidelines below. All guests are subject to security screening upon entry.

✅ Allowed Items

  • Small bags (no larger than 12” x 6” x 12”)
  • Blankets (max 6' x 6') – allowed only in designated GA areas
  • Clear bags (encouraged, not required)
  • Non-aerosol sunscreen
  • Empty reusable water bottles
  • One factory-sealed water bottle per person
  • Personal-sized hand sanitizer
  • Sealed, single-serve hydration or electrolyte powder
  • Personal-sized, battery-operated misting fans (max 1.5L empty bottle)
  • Battery-powered portable phone chargers
  • Food and drinks for young children (parents only)
  • Medically required food or supplies
  • ADA service animals (with documentation)
  • Factory-sealed Naloxone/Narcan kits
  • Camelbacks - Must arrive empty. No more than two pockets excluding the pocket holding the bladder.

🪑 Blanket & Chair Policy

  • Blankets (up to 6' x 6') are permitted only in designated GA areas at the Trailhead and Lookout stages.
  • Blankets are not allowed in VIP areas.

Personal chairs are not allowed inside the festival.

Seating Options:

  • VIP admission includes complimentary chairs in designated VIP viewing areas (first come, first served).
  • GA guests may rent chairs through our official partner, conCHAIRto.
    • Chairs may only be used in designated Blanket & Chair zones.
    • Rent online in advance or at on-site kiosks

The Lookout Stage also features a covered grandstand with free seating for both GA and VIP guests (first come, first served).

What items are prohibited?

🚫 Prohibited Items

  • Bags exceeding 12” x 6” x 12”
  • Glass containers
  • Weapons (incl. pocket knives, tasers, pepper spray)
  • Outside alcohol or beverages (except sealed water or baby formula)
  • Cigarettes, vapes, marijuana, or illegal substances
  • Aerosol products (e.g., aerosol sunscreen)
  • Coolers, picnic baskets, or bulk food containers
  • Drones or remote-control devices
  • Personal chairs of any kind - Please rent through conCHAIRto
  • Large umbrellas, tents, or shade structures
  • Laser pointers or laser lights
  • Noisemakers (air horns, megaphones, Bluetooth speakers)
  • Professional cameras or audio/video gear (incl. GoPros, tripods, detachable lenses)
  • Selfie sticks, monopods, or camera poles
  • Hammocks or inflatables
  • Unauthorized promotional materials (flyers, stickers, samples)
  • Poles or sticks for flags, signs, or banners
  • Oversized signage or posters (subject to inspection)
  • Any item deemed unsafe, disruptive, or prohibited by staff

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🏥 Medical Exceptions
Guests with medical conditions may bring required food and supplies (e.g., insulin, EpiPens, inhalers). These will be inspected at the gate.
For unique medical or accessibility needs, please reach out in advance or speak with a supervisor at entry.

Where can I buy roundtrip shuttle passes?

You can purchase 2-Day or Single Day shuttle passes here!

Where can I purchase parking for the event?

We’ve secured multiple parking lots, all just a short walk from the Fairgrounds. To reserve a parking space, please click here.

Will cash be accepted at the festival?

No cash will be accepted anywhere on-site. To keep lines moving and transactions simple, we’re only accepting digital forms of payment across the entire festival - that includes all bars, food vendors, merch booths, shuttle services, and the box office. Please come prepared to use a credit or debit card, or a mobile wallet like Apple Pay or Google Pay.

Going cashless means faster service and a better experience for everyone - thanks for rolling with it!

Will there be food and drinks available?

Yes, enjoy a wide variety of local food trucks, craft beers, full bar and non-alcoholic beverages that are available for purchase throughout the festival.

Will there be free water at the festival?

There will be free water stations at the festival located throughout the site. You may bring one factory-sealed or empty water bottle to the festival.

Will there be lockers available on-site?

Yes! We have lockers available for rent here. Keep your items safe and secure during the event, and your phone fully charged, by renting one today!

Travel

Getting to the Festival

There are many ways to get to Zootown Music Festival, including near-site parking, Shuttle, Ride-Share, Biking, and Walking. Check back closer to this year's event to view our official Getting Here page for more details!

Please respect all private property and be aware of all signage in the area directing traffic.

How do I get to the festival?

The Missoula Fairgrounds – 1101 South Ave W, Missoula, MT 59801 is centrally located and accessible by car, bike, festival shuttles, or public transportation.

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MSO Airport - offers nonstop flights from 14 major U.S. markets. Cut down your travel time by flying into Missoula so you can get the Zootown festivities started early!

Traveling to Missoula

Getting to Missoula for Zootown is easy with more than 14 nonstop flights to Missoula International Airport (MSO) from major cities. If you’re driving, enjoy stunning scenic routes via I-90 or Highway 93 for a picturesque trip to the festival!

Where can I stay during the festival?

Check out these lodging options for nearby accommodations to make your trip easy and enjoyable.

Safety & Weather

ADA Access and Accommodations

For any questions on our accessibility of ADA Programs, please email: ada@zootownfestival.com

How do you deal with harassment at Zootown?

Zero Tolerance for Harassment

We are committed to creating a safe and welcoming environment for everyone. Harassment of any kind will not be tolerated. No always means no.

Is the festival accessible for people with disabilities?

Yes, the Missoula Fairgrounds is ADA-accessible, and we offer accessible viewing areas, restrooms, and parking.

Is the festival safe?

Yes, your safety is our top priority. We’ll have law enforcement, professional security, first aid stations, and clear safety protocols in place.

Is there a security protocol at the festival’s entrance?

Yes, for the safety of all patrons, there will be an airport-style entry, including passing through weapons detection devices and bag searches. Children will be screened with the consent of a parent or guardian.

What happens if it rains?

Zootown is a rain-or-shine event, so come prepared with appropriate clothing.

Contact

How do I contact the festival organizers for further questions?

Please email us at info@zootownfestival.com

I'm a Craft Vendor, where can I apply to be part of the festival?

Please submit this form before May 2, 2026 for consideration!

I'm a food vendor, where can I apply to serve at the festival?

All food vendors looking to serve during Zootown must complete this application before April 17, 2026.

Where can I apply for press or media access at the festival?

Right here! Please complete this application for Zootown press credentials before April 1, 2026.

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Where can I apply to work on-site during Zootown 2026?

You can apply here for a chance to join the Zootown team - varying positions are availble!

Where can I reach out regarding potential Sponsorship opportunities?

Yes! Please direct all Sponsorship-related inquiries to paige@smith-works.co

Who can I contact with additional questions about the event?

We're here to assist with any questions you might have along the road to Zootown. Please send us an email at: info@zootownfestival.com

Still have questions?

Shoot us an email and we'll get back to you ASAP!

Contact